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Totally Cuckoo
At Feefo, we love customer feedback! We love it when our merchants have and share great genuine customer feedback about their own service and products. But we secretly love it even more when one of our...
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Does “Never again” really mean never again? And what really makes consumers...
Ratings and reviews are a big deal in the travel industry. At Feefo we provide genuine customer feedback for the likes of Expedia, Travelzoo, Hotwire and other notable OTAs and carriers; reviews which...
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How to ensure reviews are genuine
Fake reviews are a big deal. This is demonstrated by the Australian Government who state if fake reviews are not removed from business pages and review platforms they are breaching the Competition and...
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Congratulations Shropshire Petals
Last night our Award for Excellence in Customer Service was announced and the winner is… Shropshire Petals. A highly commended was awarded to Tots to Travel with the runners up being Pura Aventura and...
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Feefo Trusted Merchant Accreditation
Feefo set to Announce Recipients of its Trusted Merchant Accreditation January, 2015. Petersfield, UK Feefo is set to announce those that have been accredited as a Trusted Merchant and as a Gold...
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Versatile Insurance and Feefo
100% Service Rating for insurance broker Versatile Insurance! Versatile Insurance joined Feefo to find out what their customers thought of its service… and, based on their EXCELLENT Service Rating of...
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Don’t Ignore Social Data
Customer Feedback, as Social data, has a role to play in Big Data. Eyes are turning towards Big Data. Ours too! We are examining Big Data with a view to making a comment on it in relation to Customer...
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Get the latest Whitepaper from Feefo
Feefo examines significant industry concepts in a series of Whitepapers, free to download! The Feefo Big Data Big Paper Big data is challenging businesses to do something new with something old....
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Gopak Investigates Impact of Feefo
Digital Agency ThoughtShift Brighton-based digital agency ThoughtShift was tasked by Feefo merchant Gopak with investigating the impact of Feefo and the results are, even from our perspective,...
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Feefo 6th Birthday: Six Things to Love About Feefo
Break out the cake – we’re celebrating six years of genuine reviews! As part of our Birthday celebrations we’re publishing six posts about Feefo. There are so many reasons to love Feefo – THE trusted...
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